Privacy Policy - Kortiva, LLC

Effective Date: January 1, 2026 Last Updated: January 31, 2026

Kortiva, LLC ("Kortiva," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and related services (collectively, the "Services"), including but not limited to applications such as Domino-Slam and Sitcom Showdown.

By accessing or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Services.

1. Definitions

  • Personal Information: Any information that identifies, relates to, or could reasonably be linked with a particular individual or household.
  • Services: Our mobile applications (including but not limited to Domino-Slam and Sitcom Showdown), websites, and related services.
  • Usage Data: Information that is collected automatically when you use the Services, such as device information, IP address, and crash reports.

2. Information We Collect

We collect only the information reasonably necessary to operate, improve, and secure our Services.

2.1 Information You Provide to Us

  • Account Information: When you create an account, we may collect your email address, username, and account credentials (such as a password or third-party sign-in tokens from services like Apple or Google). We use this to create and secure your account.
  • Communications: When you contact us for support or provide feedback, we collect the content of your communications to respond to your inquiries and improve our Services.

2.2 Information We Collect Automatically (Usage Data)

When you use the Services, our servers or third-party analytics tools may automatically collect:

  • Device Information: Device type, operating system and version, and unique device identifiers.
  • Application Information: The version of the application you are using.
  • Performance Data: Crash reports and other data related to the performance of our Services.
  • IP Address: We collect your IP address for security purposes (e.g., to prevent fraud or abuse) and for aggregated, non-personal analytics.

This data is typically collected through industry-standard services such as Firebase Analytics.

2.3 Special Use-Case Information

  • Camera Usage: Certain features (e.g., "aura-reader") may require access to your device's camera. Camera access is used only in real-time to provide the feature. Images and video are processed on your device and are not stored or transmitted by Kortiva. You can disable camera access at any time in your device settings.

2.4 Information from Third-Party Services

  • Authentication: If you sign in using Apple Sign-In or Google Sign-In, we receive an authentication token to verify your identity. We do not receive your password for these third-party accounts.
  • Payments: Payments for in-app purchases or subscriptions are processed exclusively by the Apple App Store or Google Play Store. Kortiva does not collect or store your payment card information.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the Services: Including creating and managing user accounts, authenticating users, and providing customer support.
  • To Improve and Personalize the Services: To understand how users interact with our Services, to fix bugs, and to develop new features.
  • For Security and Fraud Prevention: To monitor for and prevent malicious activity, and to protect the integrity of our Services.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, court orders, or other legal processes.

We do not sell your Personal Information to third parties.

4. How We Share Your Information

We do not share your Personal Information except in the limited circumstances described below:

  • Service Providers: We may share information with trusted third-party vendors who perform services on our behalf (e.g., hosting, analytics). These providers are contractually obligated to safeguard your data and are prohibited from using it for any other purpose.
  • Legal Requirements: We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or prevent illegal activity.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your Personal Information.

5. Data Security and Retention

5.1 Security: We use reasonable administrative, technical, and organizational measures to protect your Personal Information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.

5.2 Retention: We retain your Personal Information only for as long as is necessary to provide the Services, fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, your data will be deleted or anonymized.

6. International Data Transfers

Our Services are hosted and operated in the United States. If you are using the Services from outside the United States, your information will be transferred to, stored, and processed in the United States. By using our Services, you consent to this transfer.

7. Your Privacy Rights and Choices

Depending on your jurisdiction (e.g., the European Economic Area, California), you may have certain rights regarding your Personal Information. These rights may include:

  • Right to Access: The right to request access to the Personal Information we hold about you.
  • Right to Rectification: The right to request that we correct any inaccurate Personal Information.
  • Right to Erasure (Deletion): The right to request the deletion of your Personal Information.
  • Right to Restrict Processing: The right to request that we restrict the processing of your Personal Information.
  • Right to Data Portability: The right to receive your Personal Information in a structured, machine-readable format.

To exercise these rights, please contact us at the email address below. You can manage most of your account information directly within the app settings.

8. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13, we will take steps to delete it as soon as possible.

The Services may contain links to third-party websites or services that are not owned or controlled by Kortiva. We are not responsible for the privacy practices of these third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy and updating the "Last Updated" date at the top of this document. Your continued use of the Services after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kortiva, LLC
9101 138th Place
Jamaica, NY 11435
Email: support@kortiva.com